Groove, a Clari company

We use Groove as an integration between Gmail and Salesforce. It helps to sync all of my outreach and inbound communication. It allows me to send flows to prospects and clients and saves me time from manual email reach out.

We use Groove to:

• Increase rep productivity and relevant reporting
• Improve data quality going into Salesforce (auto logs activities and meetings)
• Reduce gaps in properly responding to inbound leads
• Analyzing trends in rep conversations and meetings

It makes outreach Sooo easy! I never lose track of a prospect and love love love the omnidialer bar feature. Would not be able to succeed at my job without groove. Makes high volume out reach easy! I love all the others tools that allow me to collaborate with different coworkers from all roles

We use Groove to create a systematic cadence and follow-up process for our sales team. The goal is to have an easy process that's more-or-less automated, so management can have control over how to reach out and how often, when we communicate with potential clients. It allows our sales team to take the "thinking" out of what needs to happen next with a prospect.

The main piece is automation. Groove has helped me hugely in terms of automating outreach.

My role focuses on cold outreach, such as generating new leads and cold calling/texting our client population. Because of this, being able to load all the leads into the flow and blasting texts/emails away has been hugely helpful as opposed to manually sending out each message one by one.

Groove is used daily across all teams within the Sales department. Personally, I use Groove daily for the amazing flows and templates. These tools allow me to automate a majority of my outreach, which allows me to save A LOT of time. I also use Groove integrations within Salesforce and Gmail to save time because it allows me to stay on 1 tab rather than switching from tab to tab.

Email is considered the bread and butter in the line of our work. Thus, it is very important for us to monitor and secure the details that we put into it. As customer sales representatives, we call different customers or partners to ask them if they can join us. Groove helped us to monitor and see if our clients were able to see, read, and check the links that we sent them. It also gives us an idea of when and where they read our emails to them. Thus, gives us a hint of when can we send follow-up emails and makes our communication pretty easy.

It helps us to close the sale much easier, It helps us track the email that we sent to our client. It helps us also project the sale that we are gonna have.

We use groove to sync gmail to Salesforce, and to send mass emails out using flows.

We use Groove to:

1. Log emails from Gmail into Salesforce
2. View Lead/Contact/Account/Opp info from Salesforce in Gmail (includes creating as well)
3. Track opens/clicks on emails
4. Set follow up tasks
5. Create and share calendar links
6. Set automated flows to clients and prospects
7. Insert template messages into Gmail

I use Groove to help with the challenge of both sending hyper targeted messages + enough messaging at scale to carry relevance with what is often a large multitude of stakeholders that could purchase our product. Sending one off emails or inmails to all my sourced contacts + having to log those activities in our CRM takes considerable amount of time and Groove helps me do this far more effectively.

We use Groove to support Marketing events and initiatives, but most importantly we use it to supplement Sales messages. We automate responses and flows to start people on a path of interest and continue the nurturing based on decisions or actions by the prospect/customer.

We use Groove to track and monitor emails sent to both customers and prospects. This helps us to identify customer interaction and see who is and is not opening/ reading our emails. We also use the templates feature to share internally for other to use as well as taking advantage of the email scheduling feature for future correspondence with customers/ prospects

My organization uses Groove as a sales enablement platform. The products allow us to engage with our prospects and ensure coverage within our sales department. The entire sales department uses the platform and I personally use the product every day to complete objectives related to my job function.

We needed a tool to automatically capture interactions with customers in Salesforce. Adoption of activities was very low when created directly in Salesforce. Groove allowed us to automate the capture of activities and calendar events into Salesforce with minimal involvement from the users. This is data we did not have any insight into before. We are also capturing a larger amount of contacts in Salesforce since it is now much easier to create new contacts through Groove.

Our sales reps leverage Groove for their daily tasks such as outbound prospecting, following up with leads through email cadences, calls, linkedin touches. Groove automatically syncs with our Google instance (Gmail, Gcal) and SFDC to log all rep generated activities manually. This saves our reps a ton of time, eliminating the manual data entry process and consequent human error. Having standardized data entered in our CRM, also enabled us to build a standard set of reporting, to asses rep performance against our internal KPIs.

Secondly, Groove eliminated the need of having two different databases for contact data. We use SFDC, and previously used Outreach. While Outreach has a second database hosting the same contact/lead data from SFDC, Groove directly pulls the data from SFDC, which was a huge plus for us when we evaluated Groove in the first place

I use Groove to communicate with clients. I work with thousands of different people on different accounts and without Groove, I wouldn't be able to manage my communications, know specifically which type of outreach is appropriate, or keep track of when I last emailed or called a client.

I use Groove to help nurture and stay top of mind with our strategic accounts and clientele. The use of the templates allows for customization as well as simplicity to target numerous groups.

We use Groove as a sales enablement tool. Our teams rely on Groove to log their activity from Gmail to Salesforce and create custom sequences of tasks such as emails, calls, and LinkedIn messages. We needed a system that we could trust to log activity back to Salesforce and give us accurate reports and dashboards of this activity to measure performance per rep. Groove's Salesforce integration makes my life easy as an admin because I have fewer data quality issues compared to other systems I've used in the past. Groove is user-friendly and our team of SDRs, AEs, and EAEs has adopted it quickly. The sales team as a whole can better manage their outbound activities using Groove's dialers, email templates, and spaces.

A very easy-to-use sales enablement tool. With the Flows, we can use templates to build multiple touch cadences (emails, calls, LinkedIn) to reach out to our customers and prospects. Everything is logged automatically, to get a good look at the customer's or prospect's journey. This saves our team a lot of time and allows them to focus on connecting with our customers and prospects.

Groove is used to streamline communication with a larger audience. Groove also provides a lot of intelligence around the whole communication flow with leads and prospects. Problems such as; has anyone opened my email? How can we most efficiently invite our user base to an event are some of the problems that are solved using Groove.

As a global strategic account manager, I manage 20+ global clients with offices that touch every part of the world. Knowing where people are and when they are engaging with my outreach is crucial to staying top of mind. In addition, knowing if these folks are sharing my outreach and where and with who is equally as crucial. It is like having someone working for/with me.

I use Groove to organize and drive the sales process. I use it to organize and sort target lists for certain products that I sell and share those lists with my internal partners and leaders. It is also used for touchpoint suggestions for specific lists and tips on the outreach. It addresses the business problem of disorganization in tracking the steps of the sales process (first touchpoint, when to follow up, and with what messaging to follow up with).

I use Groove to improve our Lead qualification process. With this tool, we are able to reach a huge quantity of people, in different moments, automatically, with the Flow function. Besides, you have the possibility to sync all those actions with Salesforce, sparing a lot of time spent with manual work. Without Groove, we would let alone our without response a lot of Leads we receive everyday.

I use Groove to track my emails and log them into our CRM. I also use it to log events, virtual meetings, demos, and it also logs phone calls.